TPL Insurance: Deceptive Customer Service and Fraudulent Practices?
When purchasing an insurance policy, customers expect reliability, transparency, and fairness—especially during times of need. However, TPL Insurance has been increasingly criticized for its two-faced customer service—friendly and helpful during policy sales but rude and unethical when it’s time to file a claim. Many policyholders have reported that TPL makes big promises at the time of purchase, offering excellent customer service and smooth onboarding. But when a claim is filed, the experience changes dramatically. Instead of receiving fair compensation, customers
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